Privacy policy
Who we are
Prism Ag Rural Planning is the client-facing trading style of Prism Agriculture Ltd, company number 08947950. Our registered office is New Connexion House, 2 Marsh Lane, Shepley, HD8 8AE. You can contact us about your personal information at info@prism-ag.co.uk or on 01423 275 165.
Information you provide
Our enquiry form collects your name, organisation where supplied, email address, telephone number, project location, selected service, enquiry type and project description. Please avoid including sensitive personal information or confidential third-party documents in your initial enquiry.
How we use your information
We use your details to respond to your enquiry, discuss a potential instruction and provide services you ask us to undertake. Our basis for handling an enquiry is taking steps at your request before a contract, where applicable, and our legitimate interest in responding to business enquiries. We do not add enquiry contacts to marketing lists through this form.
How enquiries are delivered and stored
Enquiries are sent to info@prism-ag.co.uk and stored in a restricted area of the website as a delivery safeguard. Website copies are scheduled for deletion after 90 days. Relevant email correspondence and information associated with a professional instruction may be retained separately for service delivery, record keeping and legal obligations, and are reviewed when no longer needed.
Website security and service providers
The website uses signed form tokens, automated validation and rate limits to reduce spam. Security counters use a hashed form of the connection address and expire after their short security window. Our hosting and email providers process information to operate these services and may maintain technical logs and backups. Font Awesome supplies icons; requests to its service may include technical connection information such as your IP address and browser details.
Sharing information
We do not sell your personal information. We share information with service providers where needed to operate the website and email, with professional advisers or project specialists where appropriate to your instruction, or where required by law. The scope of any professional appointment is agreed separately.
Your rights
Depending on the circumstances, you can ask to access or correct your information, ask for deletion or restriction, object to processing, or request a portable copy. Contact info@prism-ag.co.uk to make a request. You can also raise a concern with the Information Commissioner’s Office at ico.org.uk.
Changes to this notice
This notice describes the enquiry process and website services in this version of the website. It will be reviewed if those services or our use of personal information change.